Working at Sandrock Nursing Home

No permanent manager in place, and directors act arrogant and bully staff making everyone nervous.

At the time of our assessment there was no registered manager in post. Staff told us “[Name] is very arrogant and walks around swearing”

Staff scared to speak up because leaders ignore concerns and nothing changes.

Staff said they did not feel there was any point speaking up as nothing would change or they would be listened to.

Unsafe medication storage with creams left unlocked where people can access them.

For two people using the service, topical creams that should have been kept in a locked cabinet were found in unlocked bedside drawers.