Last updated: 9 February 2026
"Strong leadership and positive culture where staff feel valued and morale is high, although basic activities run by one staff member hold it back."
2020 IPC inspection: We were assured the service was following safe infection prevention and control procedures. Per 2019: Incidents were recorded, analysed, and lessons learned.
Per 2019 comprehensive inspection: Staff told us morale at the service was good, they felt valued, listened to, and their ideas were welcomed.
Per 2019 comprehensive inspection: There were enough staff to meet people's needs. People said 'There are more than enough staff' and call bells were answered promptly.
Per 2019 comprehensive inspection: Staff underwent a thorough induction programme, completed the care certificate, had required and optional training, and regular supervisions.
Per 2019 comprehensive inspection: People and staff unanimously spoke highly of the registered manager who they described as a strong leader with high standards. Staff told us morale was good and that they felt valued.
Per 2019 comprehensive inspection: A staff member was given responsibility for activities Monday to Friday including quizzes, reminiscence, singing, minibus outings, and community activities.
Activities are basic with quizzes, singing, and outings run by one staff member some days, so the role might feel routine.
A staff member was given the responsibility to engage people at the home in activities of their choice Monday to Friday... quizzes and reminiscence type activities; singing is a popular.
Staffing is enough to meet needs and respond to call bells, but no details on low agency use or staff sticking around long-term.
There were enough staff to meet people's needs... 'There are more than enough staff.'
Training covers basics like induction and care certificate plus some optional courses, but no specialist or funded qualifications.
Staff underwent a thorough induction programme and their employment was not confirmed until they had passed a probationary period of six months... completed the 'care certificate'... 'required' and 'optional' training'
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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