Last updated: 10 February 2026
"Staff feel supported by the manager with positive feedback and strong safeguarding, but new staff are still in induction and training remains basic."
Safeguarding incidents had been recorded and reported as per policy. The provider regularly reviewed incidents to mitigate risk of ongoing harm.
Feedback about the recent changes at the service was consistently positive. Staff felt supported by the manager.
There were sufficient numbers of suitable staff available to meet people's needs. More staff members had been employed following a recent recruitment drive.
The provider had committed to increasing staff training opportunities to provide staff with the knowledge they needed to meet people's needs. Staff had completed dementia awareness training.
Staff felt supported by the manager. One member of staff told us, 'I feel I am listened to; changes have happened, and quality has improved'.
Recently appointed activity co-ordinators were working with people to better understand how to engage them taking into account individuals' needs and preferences.
Staffing is adequate after a recent hiring push, but new staff are still doing induction and team stability is unclear.
More staff members had been employed following a recent recruitment drive. The most recent new starters were going through their induction where they completed training and observed experienced staff working.
Only standard training like dementia awareness mentioned, no specialist courses or funded qualifications for career growth.
Staff had completed dementia awareness training.
New activity coordinators just appointed and learning resident preferences, no varied programme or creative activities described.
Recently appointed activity co-ordinators were working with people to better understand how to engage them taking into account individuals' needs and preferences.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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