Working at Sandhurst Rest Home
142 Barnhorn Road, Bexhill On Sea, TN39 4QL
Operated by Sandhurst Rest Home Ltd
20 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff love the supportive culture and stable team with good training, but infection control gaps and basic activities hold it back."
Safety & Risk
6/10
✓
2021 targeted inspection: Recording did not reflect that frequently touched areas were being regularly cleaned... no infection prevention and control audit... People and staff did not have individual risk assessments in place.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff told us, 'I love working here, we have really good support from the management.' 'It is like a small community which works together to look after residents and relatives. I think it is a lovely place to work.'
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: People said there were enough staff working to provide the support and care they wanted... Staff said the staffing level was flexible... low turnover of staff and many had worked at the home for several years.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff said they were required to complete all the training... Specific training to meet people's individual needs had also been arranged, such as, dementia awareness... Two of the staff said they had completed level 2 and 3 in care... regular supervision for all staff.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager said they had an open-door policy and we saw they were visible to people, visitors and staff during the inspection.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People said there were varied activities... quizzes and we have a dog visit... making Easter bonnets, motivation exercises, cake making and singers.
Points to consider
Some gaps in infection control like missing cleaning records for high-touch areas and no audits, even though they promised to fix it right away.
Recording did not reflect that frequently touched areas were being regularly cleaned. We discussed this with the registered manager... there was no infection prevention and control audit.
Activities are regular and varied like quizzes, dog visits, and crafts but no full-time activities coordinator or special training to make the role more creative.
Per 2019 comprehensive inspection: People said there were varied activities, provided by staff at the home and by external entertainers... quizzes and we have a dog visit... making Easter bonnets, motivation exercises, cake making and singers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews