Last updated: 10 February 2026
"A positive culture with staff retention, consistent teams and visible leadership, but basic activities and occasional PPE lapses need improvement."
We were assured that the provider was using PPE effectively and safely. However, we did observe one or two staff members not wearing masks appropriately. From 2021 targeted inspection
Staff said how much they enjoyed working at the home, with some returning to work at the home after moving back to the area. Per 2019 comprehensive inspection
People said they felt safe because there was a consistent staff group. Per 2019 comprehensive inspection
Staff were encouraged to develop their skills, including undertaking nationally recognised qualifications. Per 2019 comprehensive inspection
The registered manager worked alongside care staff at mealtimes, they were visible around the home and people knew them and chatted with them. Per 2019 comprehensive inspection
Improvements were in progress to offer more social stimulation, including visits linked to music. Per 2019 comprehensive inspection
Just basic activities like birthday celebrations and music visits, no coordinator or specialist programmes to make the job more varied and fun.
'We often do things together and have a celebration of a birthday or a big day like the Royal Weddings.' Per 2019 comprehensive inspection
A few staff slipped up on wearing masks right and needed more PPE training, medication records had minor ongoing tweaks too.
we did observe one or two staff members not wearing masks appropriately and another eat food with their mask around their neck and then return their mask without changing it.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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