Last updated: 10 February 2026
"Staff feel happy, supported and rewarded with strong management and training, although activities lack a dedicated coordinator."
Safeguarding policies... staff knowledgeable... Medicines were managed safely... MAR... no omissions... Risk assessments were personalised... reviewed on a regular basis
A staff member told us, 'This is the only job I had where I walk out smiling...' A second staff member told us, 'As staff, this is a very rewarding job, I feel happy coming in here. You can see the difference you make'
People were supported by sufficient staff to meet their individual needs... We saw that there were three care staff on duty throughout the day in addition to the registered manager. Additional staff were put in place to support people to go out
Staff had completed regular training in areas such as safeguarding adults, medicines administration... diabetes and epilepsy... One staff member told us that they had requested a more in-depth first aid training which the provider had arranged
Staff told us they enjoyed their jobs and felt supported by the registered manager. Comments included, 'I absolutely love it. It's run perfectly and the staff couldn't be more helpful'
People told us they enjoyed a range of activities at home and went out on a regular basis. On the day... all five people... supported to go to the local shopping centre... holiday to the seaside, cinema, sports
Regular outings, trips and hobbies but no dedicated activities coordinator or specialist programmes, so the role is mostly personal care with some variety.
People were offered the opportunity to pursue their hobbies and interests and to enjoy taking part in a range of social activities. People told us they enjoyed a range of activities at home and went out on a regular basis.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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