Last updated: 10 February 2026
"Staff feel supported and valued in a positive team with robust safeguarding, but staff retention lacks detail and training is standard."
Safeguarding procedures were robust and staff understood how to safeguard people. Individual risk assessments were completed for people so that identifiable risks were managed effectively.
Staff morale was positive and staff told us they felt supported and valued. Staff told us they worked effectively as a team.
There were enough staff to keep people safe and meet their needs. Staff felt there were enough staff to support people effectively.
Staff had undertaken training which was regularly updated... Staff were supported to undertake the Care Certificate... they received regular supervision.
The registered manager had a good oversight of the service and were experienced in their role. Staff spoken with made very positive comments about the staff team and the senior staff.
There was a range of activities on offer to people living at Sandford House. People were encouraged and supported to engage in activities within the community.
Enough staff on shift to meet needs, but no details on low staff turnover or no agency workers.
There were enough staff to keep people safe and meet their needs. Staff felt there were enough staff to support people effectively.
Standard training like Care Certificate and supervisions, but no specialist courses or funded qualifications.
Staff were supported to undertake the Care Certificate. Staff told us they received regular supervision.
Some community activities and trips, but no activities coordinator or specialist programmes.
There was a range of activities on offer to people living at Sandford House. People were encouraged and supported to engage in activities within the community.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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