Working at Sandfields
St Georges Road, Cheltenham, GL50 3EL
Operated by Care UK Community Partnerships Ltd
90 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong leadership and safety practices with staff feeling supported, but some agency staff cover shifts and training lacks specialist courses."
Safety & Risk
8/10
✓
People were kept safe from avoidable harm. Staff had attended safeguarding training and understood their responsibilities around reporting concerns.
Staff Culture
7/10
✓
A unit manager told us, 'Management are open and transparent…I feel confident and relaxed to go to management.'
Staffing Levels
6/10
✓
The registered manager told us they were working to further improve staff consistency by minimising agency staff as far as practically possible.
Training & Dev
6/10
✓
Staff received training to ensure they provided effective and safe care to people. There was a digital monitoring system in place to review staff training and identify and respond to any areas of development.
Management
8/10
✓
The registered manager modelled good practice and led by example. Staff and relatives spoke positively about the leadership within the home.
Programmes
6/10
✓
A wishing tree was in place at the service so people could record their wishes and goals. In some cases people had been supported to draw upon previous skills and career experience, and we saw examples of people attending national snooker tournaments, hosting movie nights and attending personal styling appointments in line with their wishes.
Points to consider
Some agency workers cover shifts, even though they match staff to units and aim to cut agency use.
The registered manager told us they were working to further improve staff consistency by minimising agency staff as far as practically possible.
Training includes induction, safety topics and checks, but no specialist courses or funded qualifications mentioned.
There was a digital monitoring system in place to review staff training and identify and respond to any areas of development.
Varied events and outings happen via wishing tree and coordinator, but no specialist therapy programmes or partnerships.
A wishing tree was in place at the service so people could record their wishes and goals. In some cases people had been supported to draw upon previous skills and career experience, and we saw examples of people attending national snooker tournaments, hosting movie nights and attending personal styling appointments in line with their wishes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews