Last updated: 9 February 2026
"Supportive management, strong teamwork, and good safety oversight, although staffing relies on bank staff to cover rota gaps."
The registered manager had good oversight of infection prevention and control processes. They undertook regular quality assurance checks.
Per 2019 inspection: Staff told us there was a strong feeling of teamwork and that the good relationship and communication between staff allowed people's needs to be met.
There were no agency staff working in the service... The staff team worked together to cover any gaps in the rota, supported by bank staff.
Per 2019 inspection: Staff told us they had 'loads' of training which they enjoyed and found useful.
Per 2019 inspection: Staff told us the management team were very supportive.
Per 2019 inspection: We saw photographs of special trips and details of daily activities which were arranged by the dedicated activities staff.
Staffing is adequate but relies on bank staff and teamwork to cover rota gaps instead of having plenty extra for unhurried care.
The staff team worked together to cover any gaps in the rota, supported by bank staff.
Only standard training like induction and dementia courses with no specialist qualifications or career progression funded.
Per 2019 inspection: Staff told us they had 'loads' of training which they enjoyed and found useful.
Activities are regular with a coordinator and trips but no specialist programmes or creative innovations to vary the workday.
Per 2019 inspection: We saw photographs of special trips and details of daily activities which were arranged by the dedicated activities staff.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp