Working at Sancroft Community Care Limited- Sancroft Hall
28B Sancroft Road, Harrow, HA3 7NS
Operated by Sancroft Community Care Limited
62 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Strong leadership and effective infection control with staff feeling supported, but flexible staffing lacks team stability details and activities could offer more variety."
Safety & Risk
8/10
✓
2022 targeted inspection: 'We were assured that the provider was preventing... infections, using PPE effectively, infection outbreaks... effectively prevented or managed.'
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: 'Staff told us that they felt supported.' Staff spoke positively: 'I can't fault the management.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'Staffing numbers and skill mix were flexible and decided by evaluation of people's needs.' Provider had measures for COVID staff pressures (2022).
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'Staff received the training and support that they needed... regular supervision and appraisal.' All staff trained on COVID-19, infection control, PPE (2022).
Management
8/10
✓
Per 2019 comprehensive inspection: 'The registered manager showed effective leadership and the home was well run. Staff felt supported.' Relatives and staff praised manager as 'approachable' with 'open door'.
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'Activities organised by an activity coordinator were available each day... daily exercises, bingo, film afternoons.' Activities adapted for COVID bubbles (2022).
Points to consider
Staff numbers meet care needs with flexible shifts, but no details on team stability or agency use to make workloads easy.
Per 2019 comprehensive inspection: 'The registered manager told us that they monitored and adjusted the staffing levels so that they were always enough to meet people's care needs'
Staff get needed training and regular check-ins, but no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: 'Staff received the training and support that they needed to carry out their roles and responsibilities. They received regular supervision and appraisal'
Daily activities like bingo and singing with a coordinator, but one relative said not enough and requests for more like outings not fully actioned.
Per 2019 comprehensive inspection: 'One person's relative told us that they felt that there were not enough activities'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews