Last updated: 9 February 2026
"Staff feel supported by the manager and work well as a team with safe medicines management, but activities are mostly routine without a dedicated coordinator."
Medicines were managed safely. Staff completed medicine administration records (MAR) as required to ensure people received their medicines as prescribed. Monthly medicines audits were routinely carried out.
Staff told us they felt supported and could approach the registered manager at any time for support. The registered manager and staff worked as a team.
Staff told us they felt there were enough staff to meet people's needs safely and appropriately and there was on-call management support available for staff as and when required.
Training records confirmed that staff had completed training that was relevant to people's needs. Training included safeguarding adults, medicines administration, health and safety, epilepsy, learning disability, equality and diversity, and mental capacity.
Staff told us they felt supported and could approach the registered manager at any time for support. Staff were positive about how the service was run and the support they received from the registered manager.
Staff recognised people's need for stimulation and supported people to follow their interests and take part in activities. These included a range of activities from sensory room, outdoor ball games, shopping and accessing community services.
The job involves mostly routine care with only basic activities like sensory room and shopping trips, no dedicated activities coordinator or specialist programmes.
These included a range of activities from sensory room, outdoor ball games, shopping and accessing community services.
Staffing is adequate with enough people on shift, but no details on low agency use or long team retention.
Staff told us they felt there were enough staff to meet people's needs safely and appropriately
Only standard training like safeguarding and medicines courses, no specialist development or funded qualifications.
Training records confirmed that staff had completed training that was relevant to people's needs. Training included safeguarding adults, medicines administration, health and safety, epilepsy, learning disability, equality and diversity, and mental capacity.
AI Generated
Last inspected: September 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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