Last updated: 9 February 2026
"Staff enjoy a supportive family atmosphere with low turnover and enough skilled workers, but basic activities and standard training hold it back."
People were safe and protected from abuse, harm and discrimination. Staff had been trained in safeguarding and were aware of the risk of abuse and signs to look out for. Staff were confident concerns would be addressed appropriately.
Staff told us they appreciated working in a small home with a family atmosphere. They felt supported because there was always somebody available if they needed advice or guidance.
There were enough staff with the right mix of skills to support people safely... We saw staff went about their duties in a calm, professional manner without having to rush. The small, family-run ethos with low staff turnover.
Per 2019 comprehensive inspection: All staff we spoke with told us they had access to relevant training opportunities to support them to fulfil their role. We reviewed records which demonstrated staff received regular supervision.
Staff told us they felt empowered to get on with the job, and the provider said they had developed a staff team which they trusted to do the right thing.
Per 2019 comprehensive inspection: People had the choice of engaging in planned activities at the home. This included activities based around music, exercise, and arts and crafts.
Basic activities like music, quizzes, and arts and crafts, but no dedicated coordinator or special programmes to make the job more interesting and varied.
Per 2019 comprehensive inspection: People had the choice of engaging in planned activities at the home. This included activities based around music, exercise, and arts and crafts. One person told us, 'A lady comes in on Fridays to play music and we do a little quiz...'
Only standard training to do the job and regular check-ins with managers, but no specialist courses or paid qualifications to help staff grow.
Per 2019 comprehensive inspection: All staff we spoke with told us they had access to relevant training opportunities to support them to fulfil their role... Staff consistently praised the support given to them... received regular supervision.
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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