Working at Salisbury Road

Medicines were managed safely. People were supported by staff who followed systems and processes to prescribe, administer, record and store medicines safely. Staff had medicine competency checks done regularly.

Staff told us there was an open culture in the service. Staff said they liked working for the organisation and in some cases, they had stayed for a long period of time. Staff said they could raise any concerns or issues and the managers would listen and address them.

People were supported by staff who had received relevant and good quality training in evidence-based practice. This included training in strengths and impairments people with a learning disability and or autistic people may have, mental health needs, communication tools and positive behaviour support.

Management were visible in the service, approachable and took a genuine interest in what people, staff, family, advocates and other professionals had to say. Managers worked directly with people and led by example.