Last updated: 10 February 2026
"Staff feel supported with good morale and an approachable manager, although staffing relies on agency workers at times."
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, and making sure infection outbreaks can be effectively prevented or managed.
Per 2018 comprehensive inspection: Morale amongst staff was good... Comments included, "My team is amazing, we all get stuck in and help each other", "The manager is supportive and makes it friendly here". Staff told us they felt supported.
Per 2018 comprehensive inspection: There were sufficient staff deployed to meet people's needs consistently. Agency staff were used at times to make sure staffing levels remained consistent.
Per 2018 comprehensive inspection: Training was available in a variety of topics... Specialist training was available for nursing staff... opportunity for staff to achieve work based qualifications such as the health and social care diplomas. Staff received regular supervision.
Staff we spoke with all said they found the registered manager approachable and they felt able to raise concerns if needed with him. Comments included, "The new manager is lovely and approachable", "[registered manager] is lovely and so helpful".
Per 2018 comprehensive inspection: There was a planned programme of activities supported by activity workers... introduction of Tai Chi... interactive electronic table... Music therapy was provided one day per week... Trips out... Nostalgia floor improvement project.
Staffing is adequate but they use agency workers at times to keep levels up.
Per 2018 comprehensive inspection: Agency staff were used at times to make sure staffing levels remained consistent.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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