Last updated: 9 February 2026
"A relaxed homely culture with consistent staff and good training, but staffing limits time for personalised care and activities lack specialist programmes."
Per 2020 IPC inspection: Assured on all infection prevention measures including PPE use, testing, social distancing, cleaning; per 2018: staff understood safeguarding, medicines administered safely, incidents analysed.
Per 2018 comprehensive inspection: 'relaxed and homely feel... consistent staff team... Staff said... culture of the service was one of a homely, relaxed and caring environment'.
Per 2018 comprehensive inspection: 'People and relatives felt there was enough staff to meet their needs... staffing levels were consistent over time and staff leave was covered by permanent staff'.
Per 2018 comprehensive inspection: 'all staff attended essential training and regular updates... supported to obtain qualifications... received regular supervision'.
Per 2018 comprehensive inspection: 'The manager is very good and listens to us. We work well as a team' (staff comment); management team described as approachable and professional.
Per 2018 comprehensive inspection: 'dedicated activities co-ordinator... daily activity timetable... minibus trips, singalong, bingo, arts and craft, entertainers, summer fair'.
Staff numbers are enough to keep things safe with regular team members covering time off, but no comments from staff about light workloads or time for personalised care.
People and relatives felt there was enough staff to meet their needs. Staff duty rotas showed staffing levels were consistent over time and staff leave was covered by permanent staff.
Varied group activities and outings run by a coordinator make the day more interesting, but no specialist programmes or creative therapies to really enrich the role.
daily activity timetable was in place... minibus trips out... singalong session... playing bingo... arts and craft, exercises... entertainers such as singers and musicians.
AI Generated
Last inspected: July 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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