Last updated: 9 February 2026
"Strong leadership fosters a supportive team culture and low staff turnover, although training and activities lack specialist programmes."
Medicines were managed safely. Staff had completed safeguarding training and the subject was also discussed in staff meetings and individual supervisions.
Staff told us they felt supported and morale and teamwork was good. One staff member said, 'It's a good quality strong team and a very loving and cosy home.'
People and relatives said there were enough staff. They said the team was reliable and there was a very low turnover of staff.
We reviewed the training matrix for the service which showed mandatory training was up to date and most staff had achieved care qualifications.
The registered manager provided the home with leadership and promoted a strong team culture. They maintained good oversight through communication with people and the team and a detailed schedule of audits.
Activities were provided and reflected what people enjoyed doing. We saw one person who was living with dementia was reassured by holding a doll. Other activities included entertainers and visits from the local school.
Staff get the usual mandatory training and supervisions, but nothing special like specialist courses or funded qualifications.
We reviewed the training matrix for the service which showed mandatory training was up to date and most staff had achieved care qualifications.
There are regular activities like games, quizzes, pamper sessions and outings, but no dedicated coordinator or specialist programmes to make the role more varied.
Activities were provided... entertainers and visits from the local school. During the inspection we observed people being involved in table-top games, quizzes and one to one pamper sessions.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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