Last updated: 10 February 2026
"Proactive management, robust safety checks and staff feeling valued, but agency staffing and limited training hold it back."
Robust cleaning schedules in place. Their effectiveness was closely monitored by the team leaders and registered manager who carried out daily spot checks.
Staff told us the service was well managed and they felt valued. Per 2019 comprehensive inspection.
Staffing levels were satisfactory to meet people's need. Per 2019 comprehensive inspection.
Staff undertook training to meet people's specific needs, such as dementia and diabetes. Per 2019 comprehensive inspection.
The registered manager was proactive in ensuring staff put what they had learnt into practice. They carried out hand washing audits and spot checks.
Two activity co-ordinators were employed to support people to take part in a broad range of activities. Per 2019 comprehensive inspection.
Staffing is adequate but they use some agency workers, so you might work with less familiar staff sometimes.
Where agency workers were used the agency provided information, so the management team were aware of the staff members knowledge and skills. Per 2019 comprehensive inspection.
Only standard training with some specialist topics like dementia care, no funded qualifications or career development.
Staff received an induction which was in line with national standards. Staff undertook training to meet people's specific needs, such as dementia and diabetes. Per 2019 comprehensive inspection.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp