Working at Saintbridge House Nursing and Residential Home

Systems were in place to protect people from abuse, staff were trained in safeguarding and knew how to report concerns; accidents and incidents reviewed and analysed regularly including falls audit.

Staff told us they felt well supported by management and felt comfortable approaching the management team.

There were enough staff to support people safely and staff had been safely recruited; one relative noted low staff turnover.

Staff received regular training in a range of areas meaningful to their roles, this included topics such as Moving and handling, Infection control and Nutrition and hydration; staff told us they had enough training.

People and staff told us that the management team was approachable, and the service was well led. The registered manager had good oversight of the service and completed regular audits.