Last updated: 9 February 2026
"Staff feel supported by approachable leadership and work well as a team, although training is only basic mandatory and activities lack specialist programmes."
Staff had attended safeguarding training and knew how to identify and report potential abuse. Medicines administered and managed in a safe and secure manner
Staff told us they felt well supported by the registered manager, were involved in making decisions regarding care delivery and worked well as team
There were enough staff deployed to meet people's needs... Staff confirmed staffing levels were appropriate and consistently maintained. Many staff transitioned from agency to permanent positions
Staff attended the provider's mandatory training and refresher courses which included safeguarding adults, medicines management and the Mental Capacity Act 2005. Regular supervision and annual appraisals
Staff told us, '[Name of registered manager] is approachable and feel confident in her.' Head of service: '[Name of registered manager] is very good, well respected... a good leader'
People continued to take part in a wide range of activities... supporting them to access community to engage in chosen/preferred activity... variety of regular activities and outings
Only standard mandatory training like safeguarding and medication, plus supervision, with no specialist courses or funded qualifications
Staff attended the provider's mandatory training and refresher courses which included safeguarding adults, medicines management and the Mental Capacity Act 2005
Activities are community outings and personalized choices using picture cards or tablets, but no dedicated coordinator or specialist programmes mentioned
People continued to take part in a wide range of activities... We saw one person being shown picture cards so they could choose... Another person used a tablet computer
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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