Working at Saint John of God Hospitaller Services - 1-2 Dalby View
1-2 Dalby View, Middlesbrough, TS8 0XR
Operated by Saint John of God Hospitaller Services
8 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel well-supported and valued with strong safety practices, but COVID-related staffing pressures and no dedicated activities coordinator hold it back."
Safety & Risk
8/10
✓
2022 IPC inspection: Assured provider preventing infections, using PPE effectively, accessing testing, infection policy up to date; Per 2020: Systems to assess risk, medicines received safely, incidents analysed.
Staff Culture
8/10
✓
Per 2020 comprehensive inspection: Staff said they felt well-supported... 'I love working here.' 'It's a really good organisation to work for, I feel valued.'
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: There were enough staff to support people... 'I think there are enough staff'; 2022 IPC inspection notes measures to mitigate COVID-19 related staff pressures.
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: Staff received training to meet people's care and support needs... 'We get loads of training. There are opportunities for development.' They received supervision.
Management
7/10
✓
Per 2020 comprehensive inspection: People, relatives and staff were confident about approaching the management team... management team were approachable and they were listened to.
Programmes
6/10
✓
Per 2020 comprehensive inspection: People took part in a range of activities... baking, cookery classes, arts and crafts, listening to music... shopping, gym, railway museums, meals out, discos, swimming, cinema trips, concerts.
Points to consider
Staffing levels are adequate but there were staff pressures from COVID illnesses that needed special measures to cover.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Varied activities like baking, crafts, music and community outings but no dedicated coordinator or specialist programmes to make the role more creative.
People took part in a range of activities. They were based on their interests. These included baking, cookery classes, arts and crafts, listening to music... shopping, to the gym... cinema trips, concerts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews