Last updated: 9 February 2026
"Outstanding leadership and safety, robust training and happy team culture, although bank staff cover absences."
Per 2021 inspection: Assured provider preventing infections, using PPE effectively, accessing testing, infection policy up to date; all staff trained regularly on infection control.
Per 2018 comprehensive inspection: Staff demonstrated strong teamwork ethos, felt very supported by manager, happy jovial atmosphere.
Per 2018 comprehensive inspection: Staff told us there were enough staff on duty; provider used own bank staff to cover absences.
Per 2018 comprehensive inspection: Staff received wide range of specialist training for learning disabilities and autism, funded NVQs, robust induction, regular supervisions.
Per 2018 comprehensive inspection: People, relatives and staff gave high praise to the leadership; registered manager frequently worked on the floor alongside staff.
Per 2021 inspection: Created 'The Dripping Tap' pub area and weekly themed restaurant nights. Per 2018: Wide variety including sensory garden, pet therapy, community garden, cultural themed events.
Enough staff to get by, but they use bank staff to cover when people call in sick.
Per 2018 comprehensive inspection: The provider did not use agency staff but had their own bank staff who covered staff absences.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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