Last updated: 9 February 2026
"Staff feel supported by the hands-on manager and love their jobs with strong medicines safety, but staffing lacks long-term stability and activities need a dedicated coordinator."
We saw medicine audits were completed weekly by senior staff and monthly by the registered manager. These checks took place to identify any errors or gaps to reduce the risk to people of not receiving their medicines as prescribed.
One staff member said 'I love my job. It helps that [registered manager's name] is so supportive both professionally and personally.'
Relatives and staff told us sufficient staff were available to meet people's needs.
We saw records which showed us the training staff had undertaken linked to the needs of people living at the home. For example, staff had received training matching people's individual physical and mental health needs, such as autism awareness training. MAPA training
All the staff told us they felt supported by the registered manager, especially as she did two care shifts a week working alongside them.
At the staff handover we heard the staff discussing people's reactions to the activities people had and how this was going to help plan future activities. For example one person had enjoyed a visit to a local castle and enjoyed looking at the antiques.
Staffing is sufficient to meet needs, but no mention of long-serving staff or minimal agency use to keep workloads easy.
Relatives and staff told us sufficient staff were available to meet people's needs.
Activities follow residents' interests like outings and baking, but no dedicated coordinator or specialist programmes to enrich the role.
At the staff handover we heard the staff discussing people's reactions to the activities people had and how this was going to help plan future activities. For example one person had enjoyed a visit to a local castle and enjoyed looking at the antiques.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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