Working at Safe Harbour Dementia Care Home
1 Abbots Drive, Wirral, CH63 3BW
Operated by Sai Care Limited
47 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff feel like a family with supportive management and good training, but agency nurses on nights and basic activities hold it back."
Safety & Risk
7/10
✓
People living at the home were protected from abuse... People's medication was managed safely... Where people were identified as being at risk of harm, risk assessments were in place.
Staff Culture
8/10
✓
One member of staff commented 'We get on well, we are like a family, we care about the residents.' Staff said they felt listened to and supported.
Staffing Levels
6/10
✓
During our inspection we found that there were enough staff and the use of Agency staff had reduced.
Training & Dev
7/10
✓
Staff told us that they had access to a variety of training... Staff said they have support to do a national vocational qualification if they wished.
Management
7/10
✓
Staff told us they felt supported by the management and relatives considered the manager and deputy manager were approachable.
Programmes
6/10
✓
The home employed an activities co-ordinator and there was a schedule of social activities... we saw people engaging in and enjoying group activities... garden with chickens and rabbits... trips out including to a tea dance.
Points to consider
Night shifts covered by agency nurses, so not fully stable staffing all day.
Night duties were covered by nurses supplied by an Agency.
Activities are regular and varied with a coordinator but no specialist programmes or staff training in therapies.
The home employed an activities co-ordinator and there was a schedule of social activities... quiz... singer... garden with chickens and rabbits... trips out including to a tea dance.
Recruitment checks safe overall but application forms and interview notes needed minor fixes.
Records showed that new staff were generally recruited in a safe way... We pointed out to the manager some areas where improvements could be made. For example: the application form asked candidates for their date of birth... interview notes were not always legible.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews