Last updated: 10 February 2026
"Great leadership, family-like culture where staff feel valued and supported, although shifts are occasionally hard to cover when staff are sick."
Per 2019: Proactive risk management, effective safeguarding, safe medicines, open culture with incident learning; 2022: Assured effective infection control and PPE.
Per 2019 comprehensive inspection: 'It's kind of like a family here and people [staff] actually care'; staff motivated, proud, and felt valued.
Per 2019 comprehensive inspection: People and relatives had no concerns about staffing levels; short term absences usually covered by other staff, 'Very occasionally... rare as hen's teeth'.
Per 2019 comprehensive inspection: Staff well supported through provider's training programme, regular supervision and appraisal, induction with mentor, NVQ achievements.
Per 2019 comprehensive inspection: Professionals praised the registered manager's leadership and collaborative approach; staff respected the registered manager and felt valued and supported.
Per 2019 comprehensive inspection: Weekly activity planning, 'active support' programme, creative events like 'Come dine with me', community links and outings.
Shifts were occasionally hard to cover when staff were sick, even if rare.
'Very occasionally, sickness absence can be difficult to cover, but these occasions are as rare as hen's teeth' (per 2019)
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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