Last updated: 10 February 2026
"Strong leadership, happy staff culture and stable teams, but no activities coordinator limits creative programmes."
The provider had safeguarding systems in place. The registered manager and staff were very conscious of all aspects of their responsibilities to safeguard people... Risk assessments were in place... very detailed and effectively assisted staff... Our observations raised no concerns.”
A staff member said, “I can honestly say I love my job!”... “I find the staff team are great to work alongside as a team we all ensure... ”... “It is a wonderful place to work, as we all have the same aim – to make sure people have the possible best life.”
staff turnover had stabilised and agency were no longer used... A staff member said, “...this has been resolved via recruitment and we have massively reduced the use of agency staff. We now always have enough staff on duty.”
Staff received the support and training they needed... including supervision, appraisal and support to develop... condition specific training... “Being in 14 Park View has allowed me to progress within my role and I have been greatly supported by the manager and the deputy.”
The registered manager adopted an inclusive leadership style... Staff felt the registered manager promoted integrity, openness and honesty. One staff member said, “I can truly say this is the best home I have ever worked in. Management listen to and actively seek staff opinions and thoughts and value all the staff and service users.”
people were actively encouraged to spend more time in the community and to develop their independence living skills... the garden project was my idea and... had a good impact on the people we support and the teams’ well-being.”
No activities coordinator or named creative programmes, so the role is mostly personal care plus community outings and basic skills support like gardening.
people were actively encouraged to spend more time in the community and to develop their independence living skills... the garden project was my idea and with the support from [registered manager] and the team we managed to do all the work.”
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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