Working at Ryver House

The service was exceptionally safe... Comprehensive and effective systems were in place to manage and monitor people's medicines... robust systems in place to oversee, monitor and effectively manage any safeguarding concerns.

Staff explained they were immensely proud of what they were achieving at Ryver House and said the open leadership style helped them to feel valued, motivated and empowered.

Staffing levels had been planned and organised to ensure people's needs were fully met. Conversations with people and staff confirmed staffing levels were maintained.

Staff completed a thorough induction programme when they started to work at the service and continued to receive ongoing support and training... specialist training... additional qualifications... 'champion' roles.

The registered manager and provider were visible and exceptionally supportive to both people and staff. They were instrumental in continually developing the service to meet people's needs.

People had achieved a number of 'firsts' since moving into Ryver House. These included... activity holiday without their family members... first opportunity of work experience... traineeship... electronic 'memory box'.