Working at Ryton Towers

Accidents and incidents were recorded and investigated appropriately. The management team were proactive in identifying emerging issues in relation to falls and behaviour that challenges. The management team had learnt lessons when things had gone wrong. Learning was cascaded to staff members to help prevent similar issues occurring again.

One member of staff said, 'Ryton Towers is a great place to work, it has a lovely atmosphere from walking through the door. It feels like home. Our residents and families are an absolute pleasure. The staff are amazing and really gel as a team'

Staff and relatives said the management team were supportive. The management team work shifts that cover part of the night shift, to ensure staff have access to management whenever needed.

The wellbeing coordinator created the 'Gentleman's Club' which runs weekly. The management team had built up a good relationship with the local church. They identified that people love to sing and had developed a community choir. The local school learn the same songs as the people at Ryton Towers then come together to make music.