Working at Ryhope Manor Care Home

Medication not managed safely with record problems and unlocked doors creating risks for people with dementia.

Medicines continued to not be managed safely... electronic medicine records system... not all medicine administration was recorded accurately... several doors found to be unlocked or unlockable during our site visits... posed a significant risk to people, particularly those with cognitive conditions

Only basic activities like bingo and chatting, so the job is mostly routine personal care with little variety.

There were limited activities and social stimulation provided in the home. Staff playing bingo with some people and records demonstrated staff spent some time with people on an individual basis chatting and reminiscing. However, feedback... suggested more activities were required

Staffing is adequate to meet needs and answer call bells, but no info on stable teams or minimal agency use.

People and relatives felt there were enough staff to meet their needs... staff came quickly when they pressed their call bells