Last updated: 9 February 2026
"Staff feel well supported by the manager and people are kept safe, although recent staffing shortages and limited activities variety need improvement."
People were safe at the service. Staff knew how to safeguard people from abuse... Medicines were managed safely... The provider managed accidents and incidents at the service well.
Staff told us they were well supported by the registered manager and they could approach them with any issues they had.
There were enough staff to support people and meet their needs... The registered manager reviewed staffing levels at regular intervals.
Staff received relevant training to help them meet people's needs... updated their training and attended refresher courses... received support in the form of supervision and appraisal at regular intervals.
The registered manager and senior staff team were available and accessible... Staff told us they were well supported by the registered manager and they could approach them with any issues they had.
There was a weekly programme of activities such as quizzes, light exercises and arts and crafts... regular visitors including musical entertainers, a yoga teacher and a music therapist... interactive play and story time... preschool children visited.
Staffing is adequate with enough people on shift, but they had a tough patch recently with shortages.
A relative told us, 'They went through a bad patch but it seems really good now.'
Staff get basic training updates and supervisions, but nothing specialist or extra development.
Staff received relevant training... updated their training and attended refresher courses... supervision and appraisal.
Activities programme has quizzes and visitors, but residents want more variety and outings so a new coordinator was just hired.
People's feedback indicated... they would like a wider range of activities... had recently recruited a new activities coordinator.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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