Working at Ryehill Country Lodge

Improvements had been made to the way in which risks to people's health and welfare were assessed and managed. For example, measures were in place to reduce the risk of falls and development of pressure ulcers.

Staff told us they would report any concerns to the registered manager who addressed issues in an open and transparent way, involving people and their relatives where appropriate.

Improvements had been made to the provider's quality assurance systems and action had been taken to address shortfalls in cleanliness, medication and recruitment.