Working at Ryefield Court

Medication processes had gaps like poor disposal, ordering issues, and incomplete instructions for as-needed meds.

Medicines were not always managed in line national guidance. Systems for disposing of medicines were not always robustly followed. The provider’s process for ordering medicines was not always effective. ... information for “when required” (PRN) medicines was not always detailed enough.

Activities are regular and varied but no named specialist programmes or staff trained in advanced therapeutic approaches.

The provider had organised ... helping people to make greeting cards, organising themed parties, reminiscence activities and therapeutic activities.

Some bank or temporary staff used at times, so not fully stable long-serving team.

Even when there are bank (temporary) staff on duty, this doesn’t alter the positive care provided.