Last updated: 9 February 2026
"Staff feel well supported by an approachable manager and risks are well managed, but activities lack coordination and structure."
Risks to people were fully assessed and well managed. People were supported to take positive risks. Peoples medicines were safely managed.
Staff told us this made them feel valued and appreciated. Staff had regular staff meetings and one to one meetings with a senior staff member.
There were enough staff to support people safely. Rotas showed that staffing was consistent.
We saw an ongoing schedule of training in place, to ensure staff kept up to date with good practice. All new staff went through a comprehensive induction period.
Staff felt well supported and said the registered manager was open and approachable. They work on the floor all the time.
People were encouraged to take part in activities and interests of their choice. Activities were chosen by people and centred around their preferences.
No activities coordinator or structured programme, so the role is mostly routine personal care with occasional outings and community trips.
People were encouraged to take part in activities and interests of their choice. Activities were chosen by people and centred around their preferences.
Staffing is adequate and consistent but nothing special, with no details on low agency use or strong staff retention.
There were enough staff to support people safely. Rotas showed that staffing was consistent.
Only standard training and induction, no specialist courses or funded qualifications mentioned.
We saw an ongoing schedule of training in place, to ensure staff kept up to date with good practice. All new staff went through a comprehensive induction period.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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