Working at Rutland Road Care Home
37 Rutland Road, Bedford, MK40 1DG
Operated by Bedfordshire Supported Housing Limited
5 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Stable leadership and staff feeling valued through team meetings, but outdated infection control policy and basic activities need attention."
Safety & Risk
4/10
!
We were not assured that the provider's infection prevention and control policy was up to date. We have signposted the provider to resources to develop their approach.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: 'Staff felt valued and enabled to contribute to the development of the service through regular team meetings.'
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: 'Records showed that there were safe staff recruitment procedures, and there was sufficient numbers of staff to support people safely.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: 'Staff told us they had received appropriate training to enable them to carry out their job role. One member of staff said, "We get enough training."'
Management
7/10
✓
Per 2018 comprehensive inspection: 'The registered manager provided stable leadership and effective support to the staff. People, relatives and staff feedback was listened to and improvements made in a timely way.'
Programmes
4/10
!
People had access to activities of interest. For example, they had completed wall art in the garden and put together wellness envelops when a person was feeling low.
Points to consider
Infection control policy is not up to date, and there are gaps in PPE use and social distancing practices.
We were not assured that the provider's infection prevention and control policy was up to date. We were somewhat assured that the provider was using PPE effectively and safely.
Staffing is adequate but nothing special, no info on agency use or staff retention.
Per 2018 comprehensive inspection: there was sufficient numbers of staff to support people safely. One person told us, 'There is enough staff. Not too many, just right.'
Only basic activities like wall art and wellness packs, no coordinator or varied programme to enrich the role.
they had completed wall art in the garden and put together wellness envelops when a person was feeling low. The wellness envelops had supportive sentences and quotes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews