Working at Rutland House Nursing Home
46 West Street, Reigate, RH2 9DB
Operated by Responsible Care Homes Ltd
18 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff praised approachable leadership and felt valued in a positive culture, but staffing lacks retention details and activities are not specialist."
Safety & Risk
8/10
✓
People's medicines were managed safely... staff had undertaken training and competency checks.
Staff Culture
8/10
✓
Staff told us they felt engaged... 'I feel valued. Our manager is sending us on courses and training.'
Staffing Levels
6/10
✓
People and their relatives told us there were sufficient staff to meet their needs... 'They don't have to wait for help.'
Training & Dev
7/10
✓
Staff told us they had received regular supervisions... 'Now she put me for NVQ (national vocational qualification).'
Management
8/10
✓
Staff were complimentary about the leadership... 'We have good team work here and she couldn't be more approachable.'
Programmes
6/10
✓
Activities offered included... engaging with the local community and local schools... 'dementia project' with a local sixth form college.
Points to consider
Staffing is enough to meet needs without rushing, but no details on low staff turnover or avoiding agency workers.
There were sufficient staff to support people with their needs and staffing levels were regularly reviewed.
There is a range of group and one-to-one activities plus community links, but nothing like specialist therapy programmes.
People were provided with a range of activities which included group activities and one-to-one activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews