Working at Rutland House Community Trust
Willowbrook, Oakham, LE15 6EH
Operated by Rutland House Community Trust Limited
10 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Staff feel supported with strong safety and good training, but no registered manager was in post during the inspection."
Safety & Risk
7/10
✓
People were safe. There were protocols within the service to promptly identify any changes or concerns... Staff understood where people required support to reduce the risk of avoidable harm. Medicines managed safely.
Staff Culture
6/10
✓
Staff spoke highly of the support they received the manager. They told us they had easy access to the manager for support and guidance when required. '[Manager] is very supportive and makes me feel empowered in my role.'
Staffing Levels
5/10
!
There were enough staff on duty to meet the needs of people who used the service. People's assessed needs were used to ascertain the numbers of staff required to meet their needs in a safe and person-centred manner.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received training that was relevant to the needs and requirements of people using the service. Staff induction included shadowing experienced staff.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had submitted an application to register.
Programmes
5/10
!
Per 2019 comprehensive inspection: Staff supported people to participate in activities and to follow their interests and hobbies. People were supported to use an allotment area... holidays... visits to exhibitions.
Points to consider
No permanent manager in post when inspectors visited, even though a new one got registered soon after.
At the time of our inspection there was not a registered manager in post. A new manager had submitted an application to register. Following our inspection, the manager was successfully registered.
Staffing is adequate now but was too low until recently putting people at risk.
At our last inspection the provider did not have enough staff employed or deployed to meet the needs of the service. This put people at risk of harm... Enough improvement had been made at this inspection.
No activities coordinator, just basic gardening, allotments, and trips out from the old report.
Per 2019 comprehensive inspection: People were supported to use an allotment area where they grew vegetables... Staff supported people to achieve their goals... visits to exhibitions and a variety of destinations.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews