Working at Rutland House
Caledonia Road, Stoke On Trent, ST4 2DN
Operated by Shelton Care Limited
7 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff feel engaged and supported with a strong team and clear safety procedures, but activities are limited to basic hobbies without structure."
Safety & Risk
7/10
✓
Staff had a clear understanding of the procedures for reporting any safeguarding incidents and gave examples.
Staff Culture
7/10
✓
The registered manager told us there was a strong staff team in place and they worked as a team to provide peoples support.
Staffing Levels
6/10
✓
People were supported by enough staff. Staff told us there were always enough staff to provide the levels of support people needed.
Training & Dev
6/10
✓
Staff confirmed they had received this training and could describe how it helped them. The staff further confirmed training was updated on a regular basis.
Management
6/10
✓
staff told us they felt engaged in the service and supported. Staff had access to regular opportunities to discuss their role.
Programmes
4/10
!
One person told us, 'I am doing a jigsaw'... going out shopping... going swimming... loved music and playing computer games.
Points to consider
Only basic hobbies and outings like jigsaws, shopping trips, and music mentioned, no structured activities programme or coordinator to add variety to the working day.
I am doing a jigsaw I like them... I am going out shopping... going swimming... loved music and playing computer games.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews