Last updated: 9 February 2026
"Well-regarded leadership and strong staff culture with good training, although bank staff reliance and limited activities programmes need improvement."
Staff knew how to keep people safe and took action if they had concerns about their well-being. They were trained in safeguarding... Staff had not always completed their re-positioning chart... likely to be a recording issue.
The registered manager had an excellent relationship with the staff team. A staff member said, 'If I need the [registered] manager they come straight away, even on their day off.'
The service was well-staffed with permanent and bank staff. A person said... the bank staff 'knew what they were doing' but didn't know them as well as the permanent staff did. The registered manager said the service had an ongoing recruitment drive.
Staff were well-trained and supervised. Nurses had additional clinical competencies they completed when they started working at the service including wound management, catheterisation, and palliative care. A nurse said, 'There is regular supervision, usually quarterly'.
The registered manager was well-regarded by people, relatives and staff. A staff member told us, '[The registered manager] always listens, is always upbeat, helps us care for the residents, and supports us in everything we do.'
Per 2020 comprehensive inspection: People told us they enjoyed a wide range of activities. The home has an adjoining day centre people could access... the home also used a table that incorporated interactive technology to stimulate physical, mental and social activity.
Staffing is adequate with enough workers but they rely on some bank staff who don't know residents as well, and they're still recruiting more permanent staff.
The service was well-staffed with permanent and bank staff... bank staff 'knew what they were doing' but didn't know them as well... ongoing recruitment drive with a view to employing more permanent staff.
Activities offer some variety like a day centre and tech table but no dedicated coordinator or specialist programmes to make the role more creative.
Per 2020 comprehensive inspection: The home has an adjoining day centre... used a table that incorporated interactive technology... A range of activities were displayed... One person told us, 'I enjoy going to the hairdressers here and the staff have painted my nails'.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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