Working at Rustington Hall
Station Road, Littlehampton, BN16 3AY
Operated by Littlehampton and Rustington Housing Society Limited
62 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Supportive management, strong training and a proud stable team, but medicines gaps causing missed doses and COVID staffing pressures hold it back."
Safety & Risk
6/10
✓
2022 IPC: All infection prevention assured, robust cleaning, PPE used correctly; per 2021: medicines minor gaps addressed post-inspection, no harm.
Staff Culture
8/10
✓
Per 2021 comprehensive inspection: 'Staff felt proud... "I love my job." "amazing team." "one of the best homes... no plans to leave." Felt like family.
Staffing Levels
6/10
✓
Per 2021 comprehensive inspection: 'Staffing levels were enough to meet people's needs.' 2022: 'measures in place to mitigate... COVID-19 related staff pressures'
Training & Dev
8/10
✓
Per 2021 comprehensive inspection: 'Wide-ranging training offer... staff appointed Champions in specific areas such as end of life care or oral health... regular supervisions and annual appraisals.'
Management
8/10
✓
Per 2021 comprehensive inspection: '(Registered manager) is visible, has a door open policy... incredibly supportive.' Staff said 'Management are massively approachable... always there with a listening ear.'
Programmes
6/10
✓
Per 2021 comprehensive inspection: 'variety of activities... projector games, mascot Rusty the bear, themed days, Tai Chi via Zoom, community events.'
Points to consider
Staff numbers are enough to meet needs but COVID caused pressures that needed special fixes.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Medication records had gaps and some medicines ran out of stock, so people missed doses sometimes.
We identified gaps in records... Some people had missed their medication because it was out of stock.
Activities include games, mascot fun and themed days but no specialist programmes to vary the job beyond routine care.
people engaged in a variety of activities. There was a projector... mascot, Rusty the bear... themed days had included... Royal Ascot... Tai Chi classed via Zoom
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2021
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews