Last updated: 10 February 2026
"Strong leadership and family-like culture, but adequate staffing without strong staff retention and basic activities hold it back."
Recent 2020 IPC inspection: A recent outbreak of COVID-19 was well managed. Per 2020 comprehensive inspection: Personalised risk assessments were in place and medicines were managed safely.
Per 2020 comprehensive inspection: Staff described looking forward to coming to work because it felt like just spending the day with family. One staff member said, 'I like it here, it's like a family.'
Per 2020 comprehensive inspection: There were enough staff available to meet people's needs. People told us that if they rang their call bell staff responded promptly.
Per 2020 comprehensive inspection: The provider had an extensive training programme to develop their staff. Staff felt supported in their roles and received one-to-one sessions of supervision.
Per 2020 comprehensive inspection: People and their relatives said the management team were open, approachable and supportive. When speaking about the registered manager, people said, 'Wonderful manager' and 'So well organised.'
Per 2020 comprehensive inspection: People were offered regular engagement through board games, music therapy, flower arranging, art and pictures. Activities staff arranged outings like horse riding and a summer ball.
Staffing is adequate to meet needs and call bells are answered promptly, but nothing special like low staff turnover or no agency use is mentioned.
Per 2020 comprehensive inspection: There were enough staff available to meet people's needs. People told us that if they rang their call bell staff responded promptly.
Varied group activities and occasional outings add some interest to the day, but no specialist named programmes or innovative methods are described.
Per 2020 comprehensive inspection: People were offered regular engagement through board games, music therapy, flower arranging, art and pictures. Activities staff arranged outings like horse riding and a summer ball.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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