Working at Ruskin Mill College

Staff and shared lives providers received training on safeguarding adults and children. They were knowledgeable... confident to 'whistle blow'... Open culture of learning from mistakes, concerns, incidents, and accidents with debriefs after every incident.

A positive culture was promoted within the service whereby staff felt empowered to speak up and contribute to peoples' plans of care. Staff told us that they felt valued by their line manager which enabled them to continually grow and improve within their role.

New staff benefited from a two-week induction programme... In a recent staff satisfaction survey, 88% of staff had said that the training and development activities they had completed in the past 12 months had helped them to improve their skills and knowledge. 'You can request supervision at any time.'

We were told that the registered manager was very approachable, and staff told us they were supported well and encouraged to share ideas to achieve the best outcomes for the people they supported. Staff said, 'The registered manager is an enabler and such a big support.'

Therapeutic care was delivered in line with their Practical Skills Therapeutic Education (PSTE) method... research centre on site which focussed on the outcomes and impact... people supported to gain skills in agriculture, blacksmithing, woodwork and trout farming.