Last updated: 10 February 2026
"Approachable management and open culture with confident safeguarding, but limited activities without a coordinator and some agency staff hold it back."
Individualised risk assessments were in place to ensure people could take risks safely. Staff were confident about how to raise concerns to safeguard people.
The provider and registered manager encouraged people and staff to be open with each other and created a culture of acceptance.
There were enough staff to meet people's individual needs and maintain their safety. When agency staff were used, this was done appropriately.
New staff followed an induction process that included specific training and shadowing experienced staff.
Staff could approach the registered manager for support at any time.
People were enjoying a virtual trip to the sea side on the day of our inspection. Decorations, bunting, crab nets, sand, water, beach balls, fish and chips, ice creams and a singer made the event something for most people to get involved in.
No activities coordinator or regular programme of varied events, so the role involves mostly routine personal care with occasional themed days.
People were enjoying a virtual trip to the sea side on the day of our inspection. Decorations, bunting, crab nets, sand, water, beach balls, fish and chips, ice creams and a singer made the event something for most people to get involved in.
Staffing is adequate but some agency workers are used to cover shifts.
When agency staff were used, this was done appropriately.
Only standard training and induction, no specialist courses or funded qualifications.
New staff followed an induction process that included specific training and shadowing experienced staff.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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