Last updated: 10 February 2026
"Strong safety and happy staff culture, but basic activities and staffing mainly for personal care hold it back."
2022 targeted inspection: Assured provider preventing infections, using PPE effectively, managing outbreaks; per 2020: Staff understood safeguarding responsibilities, medicines managed safely, risks assessed regularly.
Per 2020 comprehensive inspection: Staff told us they were happy working at the service. One member of staff told us they worked long days but said, 'It doesn't feel like (a long day) as it is such a good home.'
Per 2020 comprehensive inspection: There were enough staff deployed to provide people with the personal care and support they needed. The registered manager was recruiting more staff to ensure people could attend all of their planned activities.
Per 2020 comprehensive inspection: Staff received on-going training to ensure they could continue to meet people's needs. Staff received regular supervision and guidance to support them in their roles.
Per 2020 comprehensive inspection: There was a registered manager... Staff told us they felt supported by the registered manager and believed people liked living at Rushwell House.
Per 2020 comprehensive inspection: People were helped to pursue their hobbies and pastimes. People took part in activities that were personal to them and in joint activities.
No structured activities programme or coordinator, just basic hobbies and joint activities, so shifts are mostly routine personal care.
Per 2020 comprehensive inspection: further recruitment was taking place to increase people’s support for activities.
Staffing covers personal care but they are recruiting more to support activities properly.
Per 2020 comprehensive inspection: There were enough staff deployed to provide people with the personal care and support they needed. The registered manager was recruiting more staff to ensure people could attend all of their planned activities.
Only standard training, induction and supervisions, no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: New staff received an induction... Staff received on-going training... Staff received regular supervision.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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