Working at Rushley House Retirement Home
327 Lancaster Road, Morecambe, LA4 6RH
Operated by Thackray Care Services Limited
13 bedsResidential homesHomecare agencies
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Supportive management and strong infection control, but high staff turnover, training gaps and no activities programme create instability."
Safety & Risk
7/10
✓
Infection, Prevention and Control (IPC) processes were thorough. We were assured about the service's ability to mitigate the transmission of infections.
Staff Culture
6/10
✓
We noted good interactions between people, management and staff.
Staffing Levels
4/10
!
Per 2019 comprehensive inspection: All the relatives we spoke with raised concerns about the current high staff turnover at the home. Feedback included, "They have lost five staff in the past few weeks."
Training & Dev
3/10
✕
Per 2019 comprehensive inspection: No training matrix was supplied during the inspection process to demonstrate staff had received regular training.
Management
7/10
✓
People and their relatives told us the registered manager was visible, approachable and supportive.
Programmes
3/10
✕
There was no formal activities programme and an absence of records around people's wishes in this area.
Points to consider
No formal activities programme or coordinator, so the role is mostly routine personal care.
There was no formal activities programme and an absence of records around people's wishes in this area.
High staff turnover creates instability and the manager has to cover shifts.
All the relatives we spoke with raised concerns about the current high staff turnover at the home. Feedback included, "They have lost five staff in the past few weeks."
Staff training has gaps with no regular updates or proof everyone is up to date.
No training matrix was supplied during the inspection process to demonstrate staff had received regular training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews