Working at Rushey Mead Manor Care and Nursing Home

People received their medicines as prescribed. When we identified risks the registered manager took immediate action to address this to ensure medicines were managed safely.

Staff were motivated and proud of the service. A staff member said, 'Staff morale is good. I've got no concerns about the management, they help us if we are struggling'.

There were enough staff employed to meet people's needs. Staff told us there were enough staff to meet people's needs.

Records showed staff training was kept up to date, and included specialist training and nationally recognised qualifications in care. Staff practices were monitored and they received feedback on their performance through regular supervisions.

Staff felt well supported and said the registered manager, care manager and provider were open and approachable.