Last updated: 10 February 2026
"Clear leadership, dedicated caring staff and excellent activities, but no evidence yet of long-term staff stability."
People were supported in a safe way and were protected from avoidable harm and abuse. Staff had received up-to-date training about how to protect people from harm and abuse. Medicines were managed and administered safely by trained staff.
People were cared for by a dedicated and caring staff team who felt valued and appreciated. Staff told us they felt supported, and people told us how impressed they were about the changes and improvements.
There were enough staff to support people and provide a high level of person centred care. People and their relatives told us they were happy with staffing levels.
Additional to mandatory training, the service also offered nationally accredited training to all staff. New staff underwent a comprehensive induction and were required to pass a probationary period. All staff received regular supervision and competency checks.
People and their relatives were extremely positive about the management team. There was clear leadership and visions and values for the service, that ensured people were at the heart of everything they did. There was a visible person-centred culture at the service.
People enjoyed an excellent variety of activities, events and trips out that were organised to help reduce social isolation and enhance people's health and wellbeing. Activities were tailored towards people's likes and preferences.
Staffing levels are good enough for person-centred care and quick responses, but as a brand new service there is no evidence yet of long-term staff stability or low agency use.
This is the first inspection of this newly registered service... The service was registered with us on 21 June 2023.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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