Last updated: 10 February 2026
"Supportive visible management, passionate dedicated staff, robust training and innovative programmes, although agency staff used at times."
Comprehensive risk assessments... detailed risk assessments and behaviour management plans... safely supported... with administration of medicines... regular audits... regular meetings where incidents... reviewed... lessons were learnt... promoting people's independence.
Staff were passionate and dedicated... high morale among staff... Staff at all levels had a strong belief... proud to call themselves employees... 'Staff of the Month' award.
Sufficient numbers of staff were on shift... the service was well staffed... could use staff members from other services... to fill any staff shortages. Agency staff were used at times, regular and familiar.
Staff induction training and mentoring was extensive and on-going training... specialist training in supporting people with autism and behaviours that may challenge... robust mentoring system... silver 'Investors in people' award.
The registered manager was visible within the service, approachable, and knowledgeable... All the staff we spoke with told us the registered manager was always supportive and easy to talk to... 'He knows the job because he has done it.'
Adult Development Programme (ADP)... allotment project... horse project... social stories... transition pillow... desensitisation approaches... major achievements like volunteering at charity shop and dog obedience classes.
Staffing is sufficient but they use agency workers sometimes and bring in staff from other homes to cover shortages.
the service could use staff members from other services that were run by the same provider to fill any staff shortages. Agency staff were used at times
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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