Working at Rush Hill Mews

Activities are basic and need improving with a new coordinator planned, so shifts are mostly routine personal care.

The provider had identified activities provision was an area for further development; provision was not always aligned to people's individual interests. At the time of the inspection, the provider was recruiting an additional activities coordinator to support this development.

Only standard training in place with gaps in recording food fluids and meds that need extra training.

Some people were having their food and fluid intake monitored. However, records we reviewed were not always complete or lacked detail... We found some recording shortfalls in relation to medicines management.

Staffing is adequate to meet needs but no details on low agency use or stable team to make workloads easy.

There were sufficient numbers of safely recruited staff to meet people's needs.