Last updated: 10 February 2026
"Staff receive tailored training and feel supported by approachable managers in a good team, although staffing meets needs without details on retention."
Per 2020 comprehensive inspection: Staff understood how to recognise and report abuse; monthly analysis of events to monitor trends and reduce risks; provider took action straight away on issues.
Per 2020 comprehensive inspection: Staff told us 'We have a good staff team' and 'Senior staff are approachable, we can talk to them.'
Per 2020 comprehensive inspection: People told us and we observed, there were enough staff to provide support when it was needed.
Per 2020 comprehensive inspection: Staff received training tailored to meet people's individual needs, such as dementia and falls prevention; encouraged to study for nationally recognised care qualifications and progress to more senior roles.
Per 2020 comprehensive inspection: Staff told us they felt supported by the registered manager and the provider; 'Senior staff are approachable, we can talk to them.'
Per 2020 comprehensive inspection: activities coordinator organised wide variety including entertainers, church services, local schools, theatre outings, befriending, cinema screen, sensory room, tablet memory games, dementia projector.
Staff numbers are enough to meet needs but nothing special, with no details on staff retention or agency use.
Per 2020 comprehensive inspection: People told us and we observed, there were enough staff to provide support when it was needed.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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