Last updated: 9 February 2026
"Approachble leaders, strong training and a positive culture support staff well, but a lack of staff for meaningful activities means routine-focused shifts."
We are encouraged to report errors, that way it can be sorted quicker. No one gets blamed so people are not afraid to speak up.
Staff and leaders demonstrated a positive, compassionate, listening culture that promoted trust and understanding between them, and people using the service.
Staff told us they had enough time to support people appropriately.
The management team ensured all staff were fully trained and had an action plan to upskill and promote staff from within.
People and staff said they were supported by inclusive leaders and that the management team were approachable and visible within the home.
the latest questionnaire showed a lack of staff to undertake meaningful activities with people.
Not enough staff to run meaningful activities, so shifts are mostly routine personal care.
the latest questionnaire showed a lack of staff to undertake meaningful activities with people. The management team have since actively recruited to this position
Staffing is adequate but nothing special, no word on low agency use or stable team.
Staff told us they had enough time to support people appropriately.
AI Generated
Last inspected: October 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp