Working at Royley House Care Home

Medicines were managed safely. Risks to people's health and wellbeing were assessed and appropriately managed. The provider had processes in place to record, investigate and monitor accidents and incidents.

Staff spoke positively about the home and were complimentary about how it was managed. One staff member said, 'Things are being changed, but it's for the better.'

There was improved stability in the management of the service. The registered manager used a range of audits to assess and monitor the quality of the service.

Per 2019 comprehensive inspection: The service had recently employed a new activities co-ordinator and had an activity programme in place that was displayed on the notice board on each floor. The co-ordinator provided in-house entertainment on a daily basis whilst also organising special events and trips out.